Peekaboo Pricing Terms of Service

These Terms of Service ("Terms") govern your use of the Peekaboo Pricing Shopify app ("App"), provided by Peekaboo Pricing ("we," "our," or "us"). By installing or using the App, you ("Merchant") agree to be bound by these Terms. If you do not agree, you must uninstall the App immediately and discontinue use.

1. Acceptance of Terms

By installing or using the App, you acknowledge that you have read, understood, and agree to these Terms. We may update these Terms from time to time. Notice of updates may be provided via email or in-app notification. Continued use of the App constitutes acceptance of the revised Terms.

2. Service Description

The App provides functionality to hide product prices, display custom content or forms, and optionally send secure, time-limited price reveal links via email. Merchants may configure forms, email templates, and hide-price rules. You are solely responsible for correct configuration, accurate pricing, and proper use of the App features.

3. Subscriptions and Billing

  • Peekaboo Pricing offers Monthly and Annual subscription plans via the Shopify Billing API.
  • A 14-day free trial starts automatically upon App installation. Merchants must cancel before the trial ends to avoid charges.
  • A one-time service ("Peekaboo Pricing Integration") may be purchased to assist with theme integration.
  • All charges, billing, and refunds are managed through Shopify. We are not responsible for Shopify billing errors or disputes.

4. Merchant Responsibilities

  • Ensure correct configuration of all App features, including hide-price rules, forms, and email templates.
  • Verify compatibility with your Shopify theme and any third-party apps before enabling features live.
  • Ensure compliance with all applicable laws, including privacy, consumer protection, and copyright regulations.
  • Manage customer communication, refunds, and any disputes resulting from App usage.

5. Third-Party Services

The App relies on third-party services, including Shopify, Cloudflare, SMTP2GO/Brevo, and Google reCAPTCHA. We are not responsible for outages, service disruptions, or failures of these services. Merchants are responsible for understanding dependencies and ensuring compatibility.

6. Backup and Restore

The App may offer backup and restore functionality for configurations and data. While we take reasonable measures to protect data, we do not guarantee successful backups or restores. Merchants are responsible for maintaining their own copies of critical data.

7. Limitation of Liability

To the fullest extent permitted by law, Peekaboo Pricing and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use or inability to use the App, including but not limited to:

  • Lost revenue, sales, or customers
  • Downtime, service outages, or technical failures
  • Misconfiguration or incorrect use of App features
  • Loss or corruption of data, including failed backups or restores

Our total liability shall not exceed the total fees paid by you in the six (6) months prior to the event giving rise to the claim.

8. Indemnification

You agree to indemnify and hold harmless Peekaboo Pricing, its affiliates, and personnel from any claims, losses, damages, or expenses (including legal fees) arising from:

  • Your use or misuse of the App
  • Misconfigured features resulting in lost sales, customer issues, or incorrect pricing
  • Violation of applicable laws or third-party rights

9. Intellectual Property

All App code, documentation, branding, and related intellectual property are owned by Peekaboo Pricing. You are granted a limited, revocable license to use the App solely for your Shopify store. Unauthorized reproduction, reverse engineering, or redistribution is prohibited.

10. Force Majeure

We are not liable for delays, interruptions, or failures due to events beyond our control, including but not limited to server outages, Shopify disruptions, internet failures, natural disasters, or regulatory changes.

11. Termination and Suspension

  • We may suspend or terminate your access for violation of these Terms, misuse of the App, or non-payment of subscription fees.
  • Merchants remain responsible for any outstanding fees at the time of termination.
  • Termination does not remove your obligation for data you have collected or transmitted via the App.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of Australia. Any disputes will be resolved in accordance with Australian law, and you agree to first contact us in good faith to resolve the issue before seeking legal remedies.

13. No Waiver

Failure to enforce any part of these Terms does not constitute a waiver of our rights. Any waiver must be in writing and signed by an authorized representative.